317-632-2525
Indianapolis, IN

Let us be a part of your team!

For over 60 years Merchandise Warehouse has provided first class warehousing services for the food, grocery, pharmaceutical and general commodity industries. We believe this video conveys the spirit and dedication we bring to all our customer relationships.

Testimonials

I just have to tell you, it’s amazing, the customer service I get and how flexible everyone has been. We’ve been a ‘problem’ client, out of the norm, constantly needing special service and your guys in the back have always been accommodating.Read more…

Nick Carter

Husk Foods

We outgrew our facility and I called Tim, getting his number from the internet, and he was here that same week and had us moved into his facility within two weeks. Great support staff. Customer service is great. When I call they are right there answering. A good partnership between...Read more…

Mark Cobb

Prairie Farms Dairy

We have worked with Merchandise Warehouse for a number of years providing us with additional storage capacity for chilled and modified general storage condition items. The people there have been great to work with in terms of setting up the contracts, getting rooms modified to meet...Read more…

Rob Wagner

Evonik Industries

We were looking for some additional storage to help protect the product and give us some additional capacity… making sure we had that protection in the environment to satisfy our requirements. You guys are doing a fantastic job. We have nothing but good things to say. Great team...Read more…

Bob Andersen

Dove Chocolate

Services

We provide a broad range and variety of warehousing services.

  • Multi-temp space
  • Blast Freezing
  • Tempering
  • Import/Export
  • Cross Docking
  • Labeling
  • Inspection
  • Leasing
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People

We invest in our people because they are extremely important.

  • Training Program
  • Wellness Program
  • Incentive Program
  • Safety Program
  • Chaplain Program
  • Family Outings
  • Low Turnover
  • High Longevity
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Facilities

We take very good care of our buildings and equipment.

We have 400,000 sq ft of strategically located, sprinklered, multi-temp space offering inside rail, 38 doors, separate rooms, racked & bulk areas. We feature video cameras, EDI, WMS, RF scanners, web portal with on line, real time access to activity reports, temperatures & climate monitoring. A related facility nearby specializes in industrial storage.

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Quality

We serve our customers by always improving what we do.

We track KPIs (Key Performance Indicators), forming the basis of our employee incentive program. We use CIS (Continuous Improvement Software), a robust software product that documents incidents and helps determine root causes & corrective action plans. We are committed to the 5S philosophy & have consistently received high ratings from third party auditors.

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Philosophy

We run our business by a set of basic principles.

There are 3 Basic Core Values, 3 Basic Operating Principles, and 3 Basic Qualities of Good Communication upon which we run our business and serve our customers & employees. We strive to under promise & over deliver. We are committed to honoring God in all that we do by giving back to the community and actively supporting worthy charitable organizations.

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Legacy

We're proud to be family owned and operated since 1951.

VISION: Merchandise Warehouse will be recognized as the premier Logistics Provider of multi-temperature warehouse services in the Midwest Region.

MISSION: To provide warehouse services to the food, pharmaceutical, and manufacturing industries that satisfies the needs and exceeds the expectations of our customers and business partners.

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